Compliance
You are the sender, and the law holds you responsible for the mail you send. This page summarises the practical rules. It is not legal advice.
Only email people who asked
Section titled “Only email people who asked”- Send marketing mail only to people who opted in. Never buy, rent or scrape lists.
- Keep a record of when and how each person consented. SpacePost asks how your marketing recipients opted in when you complete your sending profile.
- Use a clear signup form that says what you will send.
- Honor unsubscribes immediately. SpacePost does this automatically for broadcasts.
What every marketing email needs
Section titled “What every marketing email needs”| Requirement | CAN-SPAM (US) | GDPR / ePrivacy (EU, UK) | SpacePost |
|---|---|---|---|
| Accurate From, Reply-To and subject | Required | Required | Your responsibility |
| Physical postal address in the email | Required | Recommended | Add it to your footer |
| Working unsubscribe | Required, honored within 10 days | Required, as easy as opting in | Automatic link and one-click header |
| Prior consent | Not required (opt-out regime) | Required (opt-in) | Your responsibility |
| Identify the email as an ad | Required | Required in some cases | Your responsibility |
Acceptable use
Section titled “Acceptable use”Spam, phishing, malware, purchased lists and deceptive content are prohibited by the Acceptable Use Policy you accepted at sign-up. Violations lead to automatic pausing or account termination.
Data protection
Section titled “Data protection”- SpacePost is a processor for the contact data you upload. Contact us at support@spacepost.dev for a data processing agreement.
- To erase a person, delete the contact with
DELETE /audiences/{id}/contacts/{idOrEmail}and remove their address from the suppression list only if they ask for it (keeping a suppression for a hard bounce or complaint is a legitimate interest). - Email logs are deleted automatically after your plan’s retention period (30 days on Free and Pro, 60 days on Scale).
Gmail and Yahoo
Section titled “Gmail and Yahoo”Bulk senders (5,000+ messages a day to Gmail or Yahoo addresses) must also authenticate with SPF, DKIM and DMARC, offer one-click unsubscribe, and keep spam rates below 0.3%. See Gmail and Yahoo rules.